At HumbleHandz, we strive to provide high-quality products and exceptional customer service. Your satisfaction is important to us, and we are here to assist with any issues you may encounter. Please read our return and refund policy carefully to ensure a smooth process.
Returns
Due to the nature of our products, all sales are final. For hygiene and safety reasons, we cannot accept returns on any items that have been opened or used. Additionally, we are not liable for any damage incurred during transit by the carrier.
We currently do not facilitate exchanges. If your product arrives damaged, please reach out to the carrier to initiate a claim.
Refunds
Refunds are issued only in the following cases:
- An incorrect item was sent to you due to an error on our part.
Refund requests must be made within 7 days of receiving your order by contacting us at info@humblehandz.com. Once your request is approved, please allow 7-10 business days for processing. Refunds will be issued to the original payment method.
Processing Time
Please note that processing times for all refunds and replacements are 7-10 business days from the date your request is approved. We appreciate your patience as we work to resolve your issue.
Non-Refundable Items
- Sale items or discounted products.
- Gift cards.
- Opened or used products.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.
Contact Us
If you have any questions about our Return & Refund Policy, feel free to reach out to us:
(919) 701-2780
Email: info@humblehandz.com
Location: North Carolina, USA
Thank you for choosing HumbleHandz! We appreciate your business and are committed to providing you with the best products and service.